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Warranty FAQ's
If you're considering purchasing a car warranty and need more clarity, you're in the right place. We understand that car warranties can be overwhelming with various terms and options, which is why we designed this FAQ page in plain English, free of jargon, to simplify the process for you.
Warranty FAQ’s
Our warranties are available for both cars and vans of various makes and models.
We offer three coverage levels: Safe, Secure, and Supreme.
The "Safe" warranty covers vehicles of any age and any mileage, providing comprehensive protection against major mechanical and electrical failures.
The "Secure" warranty covers vehicles up to 15 years old or with up to 100,000 miles on the odometer. It provides extended coverage for essential components.
The "Supreme" warranty offers extended protection for vehicles up to 10 years old or with up to 70,000 miles, including more comprehensive coverage than the "Secure" level.
Yes, you can purchase our warranties even after your manufacturer's warranty has expired.
No, we are transparent about our pricing, and there are no hidden fees or deductibles.
Yes, our warranties are transferable to new owners, which can enhance the resale value of your vehicle.
Our warranties are designed to cover sudden mechanical and electrical failures, not regular maintenance services like oil changes or tire rotations.
We have a network of authorized repair shops where you can get warranty service, ensuring quality repairs and hassle-free claim processing.
Yes, all our warranty packages include roadside assistance, providing help in case of breakdowns or emergencies.
If you encounter a covered issue, simply contact our customer service team, and they will guide you through the claim process.
Yes, we provide coverage for repairs performed by authorized repair shops, even if you are away from your local area.
Yes, we offer a cooling-off period during which you can cancel the warranty and receive a full refund if you change your mind.
Our warranties cover mechanical and electrical failures due to defects, but they do not cover wear and tear items that naturally degrade over time.
Our roadside assistance is available 24/7, so you can receive help whenever you need it.
Yes, our warranty packages often include rental car benefits, so you can stay mobile while your vehicle is being repaired.
Yes, depending on the eligibility criteria, you may be able to upgrade your warranty to a higher coverage level.
Yes, diagnostic fees incurred to identify a covered issue are typically covered under our warranties.
Our goal is to process warranty claims as quickly as possible, usually within a few business days once all required documentation is submitted.
Repair FAQ’s
Yes, all three warranty levels (Safe, Secure, and Supreme) cover repairs for mechanical and electrical failures, depending on the age and mileage restrictions of each level.
The "Safe" warranty covers a wide range of repairs, including engine, transmission, electrical systems, and other major components that experience sudden mechanical or electrical failures.
No, wear and tear items are not covered under our warranties. These items include brake pads, tires, wiper blades, and other parts that experience normal wear over time.
Yes, the "Secure" warranty provides coverage for vehicles up to 15 years old or with up to 100,000 miles on the odometer, making it suitable for older vehicles that need extended protection.
Yes, the "Supreme" warranty is designed to cover repairs for vehicles up to 10 years old or with up to 70,000 miles, providing extensive coverage even for high-mileage vehicles.
No, diagnostic fees required to identify a covered issue are typically covered under our warranties.
While we encourage using our network of authorized repair shops for quality service, you may have the flexibility to use other authorized repair facilities for warranty repairs.
Yes, our warranties cover repairs performed by authorized repair shops, even if you are away from your local area.
Our roadside assistance service is available 24/7, so you can get help whenever you need it, even outside regular business hours.
Yes, our warranty packages often include rental car benefits, allowing you to stay mobile while your vehicle is undergoing repairs.
Our goal is to process warranty claims as quickly as possible, usually within a few business days once all required documentation is submitted.
Yes, depending on eligibility criteria, you may be able to upgrade your warranty to a higher coverage level at any time.
Want to know more?
Speak to one of our friendly warranty experts.
Opening Hours
Sales:
Mon-Fri: 8:00Am - 5:00Pm
Sat-Sun: Closed
Super warranty Company is dedicated to providing comprehensive vehicle protection tailored to your needs. Our three-tiered warranty plans, known as "Safe," "Secure," and "Supreme," offer flexible coverage options based on your preferences and vehicle specifications. Safe Plan offers total peace of mind, with coverage available for vehicles of any age and mileage. Secure Plan is designed for vehicles up to 15 years old or with less than 100,000 miles, providing reliable protection for seasoned travelers. Supreme Plan offers elite coverage for newer vehicles up to 10 years old and with under 70,000 miles, ensuring the utmost confidence on the road. We offer warranties for both cars and vans, ensuring that all your vehicle protection needs are met. Our registered office is located in London at N165BN. You can reach us at 0333 344 3774 or contact us via email at superwarrantyuk@gmail.com for any inquiries. Please note that Super warranty Company is committed to transparency and providing the best protection for your vehicle. Our website is for informational purposes only and does not form part of any contract of protection. Any Warranty Plan confirmation, including Warranty Plan Documents and Application Forms, will be issued upon purchase. For complete details about our warranty plans, including terms and conditions, please refer to the specific plan terms and conditions provided with your purchase. Your satisfaction and peace of mind are our top priorities. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.